How to Troubleshoot Common Electric Ride-On Faults and Issues
Below, we'll cover the most common faults and how you can go about troubleshooting each part. Following this guide will make it easier for you and our customer service team to pinpoint the exact part which is causing the issues which means we can get you up and running a lot quicker! :) Please click the links below to be taken to the exact part troubleshooting guide: How to Diagnose a Faulty Pedal Switch (/en/article/how-to-troubleshoot-common-electric-ride-on-faults-and-issues-137dpxPopularHow to connect/pair the remote and the car?
Most ride-on cars have the same way of pairing to the remotes as outlined below, however, if you are having trouble pairing to your particular model, please feel free to contact our customer support team! Make sure the vehicle is switched off. Press and hold the "pair" button until you see a fast blinking light on the remote. let go of the "pair" button once you see the blinking lights. Switch the car on If the light on the remote stays steady and stops blinking, you have suPopularHow to Diagnose a Faulty MainBoard/Speed Controller
The most common symptoms of a faulty MainBoard/Speed Controller are: Vehicle turns on but does not drive. Vehicle does not turn left/right via remote. Vehicle does not pair to parental remote. Vehicle goes backward but not forward. Vehicle is turning on and displays full voltage but does not drive. Vehicle works with the Pedal but not Parental Remote. Depending on the symptoms above, here are a few ways you can troubleshoot a faulty MainBoard/Speed Controller Test thePopularHow to Diagnose a Faulty Battery
The most common symptoms of a faulty battery are: Vehicle drives but cuts out intermittently Vehicle does not charge Vehicle is a lot slower than usual Vehicle battery does not last long Vehicle turns on but does not move Vehicle Keeps Restarting Vehicle does not turn on Depending on the symptoms above, here are a few ways you can troubleshoot a faulty battery Try and turn the car on, if this does not turn on check the battery is connected. If the car is turning on cPopularHow long should I charge the battery?
Most products typically have a charging time ranging from 6 to 12 hours; however, it is imperative to verify the specific duration in the manual. Important Battery Charging Guidelines: Upon receiving your item, ensure it undergoes a full charge for the recommended duration outlined in the manual before its initial use. Subsequently, we recommend a complete recharge after each use. In cases where the item remains unused for an extended period, we advise either charging it every 3 weeks (even iPopularMy car does not turn on
If your car does not turn on then this will be down to 1 of 3 things. 1 - A connection is out of place. There are a few area's to check, firstly the battery connection. Secondly the connections to the main board and thirdly the connections to the on/off switch. If all of these are connected you can eliminate a connection issue as only these 3 parts would not allow it to power on at all. 2 - Depleted battery, we would recommend to test the batteries on a voltage meter if you are able to do thPopularHow to Diagnose a Faulty Pedal Switch
The most common symptoms of a faulty pedal switch are: Vehicle turns on but does not move Vehicle drives but cuts out intermittently Works with remote but not with pedal The vehicle is turning on with full voltage but not driving Vehicle drives as soon as it's turned on without pressing the pedal or remote Below are a few ways you can troubleshoot a faulty pedal switch Test the Ride On with the parental remote control, if it works with the remote, the pedal switch in thePopularThere is no power to my item
Please check the connection to the battery and make sure that there is not a plastic cap blocking a connection from being made. If you are unsure, feel free to contact us. If you are still having trouble, click the links below to be taken to the most common faults & how to go about troubleshooting themPopularCan I upgrade my model to a 24V battery?
While we acknowledge that some customers have undertaken this action in the past, it's essential to clarify that we currently do not offer support or provide guidance for it. As a result, although it has been carried out by certain individuals, we are unable to endorse or facilitate it at this time.Some readersMy wheels are going in opposite directions to each other ?
If the wheels are going in opposite directions, this is usually down to the wires being plugged in the wrong way around on the switch or gearstick. The easiest way to verify this is simply to move your switch or gearstick and swap the wires around. If there are screws around the switch remove these however if there is not it will mean the switch is a clip-in so you can use a thin flat head screwdriver to gently remove it from the outline of the switch. If your model has 2 motors 1 too each wheSome readersMy car is not turning left or right
If the car does not turn left or right with the remote this usually means that the nut + bolt is not in place or not fully tightened on the steering rod underneath the car. The other 2 things could be the main board or steering motor is not working If it is the nut + bolt missing you can usually hear the motor spinning but nothing happening. If it is the main board you will usually just hear a click when you press left or right but nothing else. If it is the steering motor you can usually hSome readersMy car only works in forward OR reverse
If the car only works in forward OR reverse then it can be 1 of 2 things causing this. A few easy things to check - Try it with the remote. If it works with the remote you immediately know the switch needs replaced and we can dispatch this ASAP for you with a video on how to change. If your model does not come with a remote gently remove the forward/rSome readersHow to connect the battery properly?
Most vehicles have unique clips on the cables and as long as you follow the instructions in the manual, you should be able to get this done properly. Always check the pins before clipping cables together. If you are unsure, feel free to contact us.Some readersHow to maintain your kids ride on battery
Common questions we get at RiiRoo are about battery care for ride-ons, like "Do I need to charge it now?" or "Should I remove the batteries when not in use?" When you receive a battery-operated ride-on from us, the battery is always disconnected to prevent depletion. Ride-ons use lead acid batteries, similar to car batteries, which can die if not used or charged for 2-3 weeks. You don't need to charge the battery if you won't be using the item for 2-3 weeks or longer; simply disconnect iSome readersHow do I dismantle my wheels ?
There will be 2 potential types of wheels you will have for the dismantling. Clip on wheels Screw on wheels For clip on wheels the removal is really easy all you do is push in the quick release button in the middle of the wheel and you will be able to remove it from the axle. For most screw on wheels they will secure with a nut or split pin and be covered by a hub cap. Once a hub cap is put on you will need to remove this to access the nut or pin to remove them. Below is a time-stamp on oSome readersHow to Diagnose a Faulty Gear Switch
The most common symptoms of a faulty Gear Switch are: Vehicle does not drive forward/back with the pedal but works with remote. Vehicle drives forward but not on reverse. Vehicle drives on reverse but not forward. Depending on the symptoms above, here are a few ways you can troubleshoot a faulty Gear Switch Before proceeding with the below, make sure the MainBoard/Speed Controller connections are all in place as this could also prevent it from working in forward or reverse. YSome readersHow to Diagnose a Faulty Steering Wheel
The most common symptoms of a faulty Steering Wheel are: *Steering Wheel Feels Loose/Does not Steer Depending on the symptoms above, here are a few ways you can troubleshoot a faulty Steering Wheel If the car is not turning left or right, first check the bolt on the steering rod, if this is in place, please check the steering motor to make sure it is connected. Check to make sure the steering wheel bolt is secured correctly to the top of the rod. We are confident that the above wSome readersHow to Diagnose Faulty Steering Wheel Media Controls
The most common symptom of a faulty Steering Wheel Media Controls is: Steering controls do not work Depending on the symptoms above, here are a few ways you can troubleshoot faulty Steering Wheel Media Controls Firstly remove the steering wheel gently and make sure none of the wires are snapped from the dashboard side or steering wheel. If the steering wheel wires are snapped/damaged we can replace the steering wheel, if the cables are snapped/damaged on the dashboard, you will neSome readersHow to Diagnose a Faulty Media Player
The most common symptoms of a faulty Media Player are: There is no sound coming from the vehicle There is no power to the media player Media player does not work Buttons do not work on media player Depending on the symptoms above, here are a few ways you can troubleshoot a faulty Media Player If the issue is with no sound coming out of the speakers, firstly check to see if there is power to the LCD display. If there is power, then, the speaker wire may be disconnected. IfSome readersHow to Diagnose a Faulty Motor/s
The most common symptoms of a faulty/incorrectly installed motor are: Clunking or Grinding noise when driving Wheels are going the wrong way One Wheel is going forward & the other backwards The item is turning on and full voltage but not driving Depending on the symptoms above, here are a few ways you can troubleshoot a faulty/Incorrectly installed motor/s First thing to check is that both wires are soldered on in the motor, as sometimes these may snap off. If the wiresFew readersHow to Diagnose a Faulty Parental Remote Control
The most common symptoms of a faulty Parental Remote Control are: Car does not pair to parental remote There are no lights on remote control, even after changing the batteries The light/s will not go stable and continuously flash even after following the correct pairing procedure Car works with Pedal but not Parental Remote Depending on the symptoms above, here are a few ways you can troubleshoot a faulty Parental Remote Control Try and pair the remote to the car. Try newFew readersHow to Diagnose a Faulty Wheel
The most common symptoms of a faulty wheel are: Wheel not spinning while the motor is running Wheel falling off during driving Wheel not staying on the axle To troubleshoot: For snap or clip-on wheels, check the springs inside to ensure they are present and positioned correctly to secure the wheel onto the axle. If the wheel is not spinning, use the provided wrenches to loosen the bolt. Over-tightened wheel nuts can impede spinning and cause motor wear and battery degradation. If tFew readersHow long do I have to charge the product for the first time?
The charging duration varies based on the type and capacity of the battery, so it is recommended to consult the product manual for precise charging times. However, for general guidance, the following charging durations apply: For 6V Batteries: Charging Time: 6 to 8 Hours For 12V Batteries: Charging Time: 8 to 12 Hours For 24V Batteries: Charging Time: 10 to 12 Hours Please note that these are approximate durations. For exact information, please refer to the product manual. It is cruFew readersWhat sort of maintenance is needed with Ride on Car’s/Motorbike’s?
For optimal performance and safety, regular maintenance is essential for our ride-on toys. Here's a summary of key points: Inspect charging cable and brick for damage. Check batteries, cables, and clips for wear and security. Examine charging port and plastic for any damage or cracks. Lubricate moving parts with lightweight oil. Use a tarp to protect from water when storing outside. Charge the battery after each use, supervised by an adult. Recharge the battery monthly when notFew readersHow to Diagnose a Faulty On/Off Switch
The most common symptoms of a faulty On/Off Switch are: Car does not turn on Only the On/Off light comes on You need to hold down the on button for it to stay on Depending on the symptoms above, here are a few ways you can troubleshoot a faulty On/Off Switch The light will not come on (red light on the switch) when pressing this down. The button will not go into the ON position. The button will not stay in the ON position. This is very simple to diagnose as it will allFew readersOneScooter-EX1S -EX2S Guide
This product is recommended for riders 14 YEARS OF AGE and older. BATTERY MAINTENANCE You MUST charge completely prior to initial use. (Follow charging instructions in your Product Handbook) Charge immediately after each use. Charge before storage. You must charge every 30 days if not in use. Charge the unit for 4-8 hours or until the light on the charger turns green. DO NOT allow this unit to deep discharge the battery. For safety purposes, DO NOT charge for over 24 hours. Turn the unFew readersHow to Diagnose a Faulty On/Off Ignition Barrel
The most common symptoms of a faulty On/Off Ignition Barrel are: Car does not turn on Lights + Sound work but won't drive Key won't turn in ignition Depending on the symptoms above, here are a few ways you can troubleshoot a faulty On/Off Ignition Barrel The wires have snapped off and will need to be re-soldered, you can check this by removing the ignition switch or going into the dashboard to check the wires have not been damaged/dislodged. The key barrel itself is damageFew readersHow do I know when the battery is low on my ride on?
The music display which would show either 6, 12 or 24 depending on the voltage of the ride on you have. When this is full it would show the voltage as 6, 12 or 24. When this number decreases to 5 on the music display we recommend to turn the ride on off and charge it fully for the recommended amount of hours. We do not recommend using the ride on until the battery completely dies as this can ruin the battery life on the item.Few readersOneMX- EX1S + OneMX- EX2S Battery Maintenance
You MUST charge completely prior to initial use. (Follow charging instructions in your Product Handbook) Charge immediately after each use. Charge before storage. You must charge every 30 days if not in use. Charge the unit for 8-10 hours or until the light on the charger turns green. DO NOT allow this unit to deep discharge the battery. For safety purposes, DO NOT charge for over 24 hours. Turn the unit OFF when not in use Use only with the recommended charger. You can also remove the batFew readersShould the car be turned off when placed on charge?
Yes, otherwise the car will not charge.Few readersHow to Diagnose a Faulty Gear Shift/Stick
The most common symptoms of a faulty Gear Shift/Stick are: Vehicle does not drive forward/back with the pedal but works with remote. Vehicle drives forward but not on reverse. Vehicle drives on reverse but not forward. Depending on the symptoms above, here are a few ways you can troubleshoot a faulty Gear Shift/Stick Before proceeding with the below, make sure the MainBoard/Speed Controller connections are all in place as this could also prevent it from working in forward or rFew readersHow to Diagnose a Faulty Speed Switch
The most common symptom of a faulty Speed Switch is: Speed Not Changing From Low to High Here's a quick way you can check whether the Speed Switch is Faulty Please remove the switch by prying it off with a soft plastic pryer or a flat head screwdriver. Once removed, make sure both wires are connected: there will be 1 wire for low and 1 for high, they may just need to be re-connected. If both are connected you can then replace the switch. Here's a quick video showing you how toFew readersIs there a charging indicator for my item?
Each of our electric vehicles is accompanied by a mains charger. The indicator light on the plug assumes a red hue when the vehicle requires charging and transitions to green upon reaching full charge. Should you encounter any additional challenges, we encourage you to reach out to us via email or live chat for prompt assistance.Few readersHow to Diagnose a Faulty Four Wheel Drive Switch
The most common symptom of a faulty Four Wheel Drive Switch is: Car does not switch between 2WD and 4WD Here are a few ways you can troubleshoot a faulty Four Wheel Drive Switch First, please make sure you check the motor/s have been connected properly and go through the motor troubleshooting guide here, to eliminate motors as the culprit. Pry the switch off its housing to make sure the wires have notFew readersCan I wash the Car/Motorbike?
No. Water going into the batteries and other components will cause permanent damage. However, you can use a damp cloth around the body of the vehicle but not on the console or other parts where electrical components are present.Few readersOneJeep- PX15 Pre-ride Checklist
If the Pre-ride Inspection is not performed, severe injury to personnel or damage to equipment may occur. Inspect your atv every day before you ride it. The item listed here will only take a few minutes to inspect, and in the long run they can save time, expense, and you life. Engine oil level-add engine oil if required. Check for leads. Fuel level-fill fuel tank when necessary. Check for leaks. Front and rear brakes-check operation and if necessary, adjust free play. Tyres-check conditiFew readersHow to Diagnose a Faulty Light Switch
The most common symptom of a faulty Light Switch is: Vehicle lights do not turn on Here are a few ways you can troubleshoot a faulty Light Switch Bulb failure is very rare therefore please eliminate the cables on the switch itself by prying the switch off it's housing and making sure the cables are connected properly. If the cables are connected, then the most likely fault is the switch so please contact our customer service team.Few readersOneMX-PX2S - 4 STROKE Safety Warnings
Do not overfill the fuel tank ( the oil level can not be over the lower port of the fuelling pipe). When refuelling, always shut the engine off and turn the ignition key to the OFF position. Never refuel near an open flame. DO NOT run the engine where there is little or no ventilation available. FUEL AND ENGINE OIL SUITABLE Use SH0041 - 93 unleaded -type gasoline. The gasoline should be at least 90 octane. By using the recommended unleaded type gasoline, it can prolong theFew readersOneMonkey - EX1S Maintenance
BATTERY MAINTENANCE You MUST charge completely prior to initial use. (Follow charging instructions in your Product Handbook) Charge immediately after each use. Charge before storage. You must charge every 30 days if not in use. Charge the unit for 12 hours or until the light on the charger turns green. DO NOT allow this unit to deep discharge the battery. For safety purposes, DO NOT charge for over 24 hours. Turn the unit OFF when not in use Safety is our number one priority. Any rideFew readersPedal Go Karts - CHAIN ISSUES
If you are having an issue with chain slipping or has come off below is a guide on how to reset it. If the issue is that the chain is broken please do request a replacement chain from us via our Contact Form Step 1 Step 2 Step 3 (https://storage.crisp.chat/users/helpFew readersOneBike-EX1S- 12inch & 16 inch Guide
Children are required to use the bike under the supervision of parents or adults. BATTERY MAINTENANCE You MUST charge completely prior to initial use. (Follow charging instructions in your Product Handbook) Charge immediately after each use. Charge before storage. You must charge every 30 days if not in use. Charge the unit for 8-10 hours or until the light on the charger turns green. DO NOT allow this unit to deep discharge the battery. For safety purposes, DO NOT charge for over 24 houFew readersWhere is it best to store my ride on?
We advise storing your vehicle indoors. Exposure to cold or damp conditions may lead to condensation, potentially causing issues with the electrical components. Therefore, for optimal longevity, it is recommended to store the vehicle indoors.Few readersMy Car is Driving automatically ?
If you are finding the car is automatically driving forward the issue would usually lie with the Pedal itself. If the Pedal has jammed so it's constantly in a down position then you would need to turn the car off and attempt to pull the Pedal Cover back out to it's original position. The Pedal Switch may also be the cause of the issue which is located just underneath the Pedal itself. The Pedal Switch is located under the Pedal Cover and are the 2 components of the Pedal. To remove a Pedal CoFew readersOneScooter- EX5S + EX6S Maintenance
BATTERY MAINTENANCE You MUST charge completely prior to initial use. (Follow charging instructions in your Product Handbook) Charge immediately after each use. Charge before storage. You must charge every 30 days if not in use. Charge the unit for 4-8 hours or until the light on the charger turns green. DO NOT allow this unit to deep discharge the battery. For safety purposes, DO NOT charge for over 24 hours. Turn the unit OFF when not in use MAINTENANCE Proper care of your scooter wFew readersDo I really need to inspect the product before each use?
Never use our products without doing a proper inspection of its condition. Wheels are great fun but also extremely dangerous if not maintained. Check for loose nuts, bolts. Check the tires for any visible wobble. Make sure the brakes work before setting off.Few readersMy car drives but cuts out intermittently
If the car cuts out intermittently the issue usually lies with the battery. The easiest way to check this is by the voltage on the media display/mp3 unit. If you have a 12v car and it's any lower than 10 you know the battery is on it's way out as it's not charging up to full voltage. Another way to check is by driving it and looking there, usually a battery that needs replaced will fluctuate whilst you are driving it. Here is a video that will also help diagnose a battery fault - youtubeFew readersMy car is not working in 2WD OR 4WD
If you find the model is only working in either 2WD or 4WD the switch will most likely need replaced. If the model works in 2WD but not 4WD we ask that you check the front motors are connected and working as if either of the two front motors are faulty this may stop the 4WD from working. If you require a new switch or motors please contact the customer service team using the Contact Form Alternatively you can contact us using our live chat feature beFew readersOneMonkey - EX1S - How to Power on
STEP 1 - TURN THE POWER ON The bike is equipped with a main toggle switch that is within easy access of the rider. This switch cuts off all the power to the motor. To turn the switch on, flip up the toggle cover and push the switch forward, or on the ON position. To turn the switch off, you can move it backward. To the OFF position. Or you will notice that by closing the toggle cover, the switch is automatically moved to the OFF position. STEP 2 - ACCELERATE SLOWLY With the switch in thFew readersOneScooter-EX1S -EX2S Maintenance
Proper care of your scooter will ensure optimal performance and longer life span. The following are a few maintenance suggestions that will keep your scooter running in top condition RECOMMENDED TOOLS To adjust and service the scooter you will need the following tools: Allen Wrenches: 3/4/5/6 mm Wrenches: 10/13/13 mm Open end wrench Large Adjustable Crescent Wrench Philips Head Screwdrivers Oil, Grease or Lubricant Daily Maintenance Perform each time you ride your scooter Clean the exFew readersChecks and maintenance before and after off-road use for 49CC 2-Stroke
In order to avoid problems connected to the operation of the vehicle, it is advisable to perform a number of checks and maintenance operations before and after use. Just a few minutes given to these procedures will save you time and money, and will make riding much safer. Proceed as follows: Check pressure, general condition and thickness of tread. On cold days, warm up the engine by running it at idle speed for a few minutes before starting off. Wash the vehicle carefully after every off-roaFew readers110CC Petrol ride on's START UP - 4 STROKE
Before you first start the quad please check that the battery is fully connected and charged Check the fuel line and make sure it is not bent or damaged Check the level of oil in the engine (comes with oil please do check prior first use) Please ensure the kill switch is in place Once you are done, pre-check the tank and fill it Please fuel up 1 litre (NOT E10 SUITABLE) Please ensure the tank tap is securely on. Open the fuel tap and switch the red switch the on position and turn tFew readersOneMX- EX1S + OneMX- EX2S Safety Warnings
The proper care and maintenance that your vehicle requires is outlined in this manual. Following these instructions will ensure a long trouble-free operating life of this vehicle and your satisfaction with it. SAFETY WARNINGS This vehicle is NOT A TOY and can ONLY be used in closed off areas remote from public road traffic. Never permit children under age 14 to operate this vehicle. Adult’s supervision is required if children under age 16. Any rider unable to fit comfortably on the mini diFew readersOneKart-PX3S Safety notices
This Go Kart should only be assembled by someone who has the knowledge, ability and skills to read and understand mechanical instructions. Use caution when providing maintenance on this Go Kart. Make sure the engine is turned off and all components are cool. Never attempt to make any adjustments while the engine is running. Do not modify this Go Kart in any way, modifications could make the Go-Kart unsafe and/or in violation of Federal and State laws. This Go Kart is recommended for riders 13Few readersOneQuad-EX1S Assembly + Set up
BEFORE YOU BEGIN Remove contents from the box. Remove the foam separators that protect the components from damage during shipping. Inspect the contents of the box for scratches in the paint, dents or kinked cables that may occur during shipping. Estimated Assembly and Set-Up Time We recommend assembly by an adult with experience in motorbike or bicycle mechanics. Allow up to 30-40 minutes for assembly, not including initial charge time. Allow up to 12 hours for initial chaFew readersOneQuad-EX2S- Estimated Assembly and Set-Up Time
BEFORE YOU BEGIN Remove contents from the box. Remove the foam separators that protect the components from damage during shipping. Inspect the contents of the box for scratches in the paint, dents or kinked cables that may occur during shipping. Estimated Assembly and Set-Up Time We recommend assembly by an adult with experience in motorbike or bicycle mechanics. Allow up to 30-40 minutes for assembly, not including initial charge time. Allow up to 12 hours for initial chaFew readersMy parental controller stopped working, what do I do?
The most common symptoms of a faulty Parental Remote Control are: Car does not pair to parental remote There are no lights on remote control, even after changing the batteries The light/s will not go stable and continuously flash even after following the correct pairing procedure Car works with Pedal but not Parental Remote Depending on the symptoms above, here are a few ways you can troubleshoot a faulty Parental Remote Control Try and pair the remote to the car. Try newFew readersOneTractor-PX2S DO's & DONT's
During driving, please obey state regulations on traffic safety and traffic management. The car shall be driven only after inspection. The car is merely allowed to drive in a non-traffic field and shall not be driven on the highway. Before starting the engine, the car shall be thoroughly checked to avoid accident or damage of components. The car shall be driven in accordance with state and local regulations on traffic safety and traffic management. During driving, do not wear clothes withFew readersDON’T DO'S ON 4 STROKE PETROL RIDE-ON'S
Read this manual and all labels carefully and follow the operating procedures described. Never operate an ATV without proper training or instruction. A child under 16 years old should never operate an ATV. Never carry a passenger on an ATV. Always avoid operating an ATV on any paved surfaces, including sidewalks, driveways, parking lots and streets. Never operate an ATV on any public street, road or highway nor a dirt or gravel one. Never operate an ATV without wearing an approved motFew readersOneJeep- PX15 - VEHICLE SAFE RIDING WARNING
Vehicle riding requires special efforts on your part to ensure your safety. Know these requirements below before you ride. For on-road use, this vehicle is designed to be operated only on level, on road surface, free of obstacles. Do not operate this vehicle while under the influence of alcohol or drugs. That can impair judgment and result. Keep a safe distance between your vehicle and other vehicles. Do not allow your child to ride without your supervision. Never run the engine in a cFew readersOneQuad-EX2S - Pre-ride checklist
Loose Parts Check and secure all fasteners before every ride. Make sure steering stem clamp bolts are locked properly in place. There should not be any unusual rattles or sounds from loose parts or broken components. If you are not sure, ask an experienced mechanic to check. Brake Check the brake for proper function. When you squeeze the lever, the brake should provide positive braking action. Frame, Fork and Handlebars Check for cracks or broken connections. Although brokeFew readersOneKart-EX3S Safety Notice
Safety - Notice to parents The recommended age for operating this Go Kart is 13 and over. Even though a child may meet the minimum recommended age, children differ in skills, physical abilities, and judgement. Some children may not be able to operate the Go Kart safely. Parents should permit continued use only if they determine that the child has the ability to operate the Go Kart in a safe manner. THIS Go Kart IS NOT A TOY AND COULD BE HAZARDOUS TO OPERATE. A Go Kart handles differeFew readersOneKart-EX3S Battery Maintenance
You MUST charge completely prior to initial use. (Follow charging instructions in your Product Handbook) Charge immediately after each use. Charge before storage. You must charge every 30 days if not in use. Charge the unit for 8-10 hours or until the light on the charger turns green. DO NOT allow this unit to deep discharge the battery. For safety purposes, DO NOT charge for over 24 hours. Turn the unit OFF when not in use Use only with the recommended charger. You can also removFew readersOneQuad-PX3S - 4 STROKE - PRE-RIDE CHECKLIST
ATTENTION: Always check each item in the below list prior to operating your item. Brakes Check operation, free play. Check the combination of the brake lever, brake cable and pad. If the brake pad is becoming worn, please replace it with a new one before use of the vehicle. Parking Brake Check operation, condition and cable free play Fuel Tank Check fuel level. Fill with fuel if necessary Fuel tank capacity: Total: 3.5 L Engine oil Check oil level FiFew readersOneMX- EX1S + OneMX- EX2S Do's + Do not's
DO NOT Do not activate the throttle (speed control) on the hand grip unless you are on the vehicle and in a safe, outdoor environment suitable for riding. Do not touch the brakes or motor on your bike when in use as they can become very hot Do not touch any hot exhaust or engine parts. (Otherwise, it may cause a burn.) Do not exceed 75kgs total weight on this vehicle. Never use headphones or a cell phone when riding. Never carry passengers or allow more than one person at a timeFew readersOneQuad-EX1S Safety Warnings
This is suitable for OFF ROAD USE ONLY Never permit children under age 12 to operate this ATV. Adult’s supervision is required if children under age 16. It is your responsibility to review the manual and make sure that all riders understand all warnings, cautions, instructions and safety topics and assure that the riders are able to safely and responsibly use this product and protect your child from injury. A parent’s decision to allow his or her child to ride this product should be basedFew readersOneMX- EX1S + OneMX- EX2S Pre-ride checklist
Loose Parts Check and secure all fasteners before every ride. Make sure steering stem clamp bolts are locked properly in place. There should not be any unusual rattles or sounds from loose parts or broken components. If you are not sure, ask an experienced mechanic to check. Brake Check the brake for proper function. When you squeeze the lever, the brake should provide positive braking action. Frame, Fork and Handlebars Check for cracks or broken connections. Although brokeFew readersOneKart-PX3S Operating the go kart
Place the fuel valve (1) in the “ON '' (vertical) position. If the engine is cold, place the choke lever (2) in the “ON” (right) position. Place the ON/OFF switch (3), located on the Steering column, in the “ON” position. Pull the starter recoil cord (4) to start the engine. Once the engine has warmed up for a few minutes, place the choke lever (2) back to the “OFF” (left) position. WARNING * Never start or run the Go Kart in an eFew readersHow do I change my battery?
Here are the steps to change your battery using the YouTube link you provided: Turn off your device and unplug it from any power source. Flip your device over and locate the battery compartment. Using a small Phillips-head screwdriver, remove the screws that hold the battery compartment cover in place. Carefully lift off the battery compartment cover and set it aside. Take note of how the old battery is positioned and gently remove it from its slot. Insert the new battery in the saFew readersSafety Reminders for Petrol Range
PRE-RIDE CHECKLIST Loose Parts Check and secure all fasteners before every ride. Make sure steering stem clamp bolts are locked properly in place. There should not be any unusual rattles or sounds from loose parts or broken components. If you are not sure, ask an experienced mechanic to check. Brake Check the brake for proper function. When you squeeze the lever, the brake should provide positive braking action. Frame, Fork and Handlebars Check for cracks or broken connections.Few readersOneKart-EX3S Pre-ride checklist
Always perform a Pre-ride inspection before operating Inspecting and checking the condition of the Go Kart before each ride is important.Few readersOneQuad-EX1S - PRE-RIDE CHECKLIST
Loose Parts Check and secure all fasteners before every ride. Make sure steering stem clamp bolts are locked properly in place. There should not be any unusual rattles or sounds from loose parts or broken components. If you are not sure, ask an experienced mechanic to check. Brake Check the brake for proper function. When you squeeze the lever, the brake should provide positive braking action. Frame, Fork and Handlebars Check for cracks or broken connections. Although broFew readersOneQuad-PX5S Safety Warnings & Gear
SAFETY WARNINGS This is suitable for OFF ROAD USE ONLY Never permit children under age 12 to operate this ATV. Adult’s supervision is required if children under age 16. It is your responsibility to review the manual and make sure that all riders understand all warnings, cautions, instructions and safety topics and assure that the riders are able to safely and responsibly use this product and protect your child from injury. A parent’s decision to allow his or her child to ride this pFew readersPedal Go Karts - AXLE ISSUES
If you are having an issue with an Axle on your Pedal Go Kart, this may need sent in for a service or repair depending on the issue. If the issue is that the Axle has de-welded in any shape or form, we will need to arrange a repair or replacement axle for you. Please request either or via the Contact Form If the Axle has bent on any side this can be resolved at home ! :) Put the Go Kart on an elevated surface where the wheels can hang off the side and beFew readersOneMonkey - EX1S Pre-ride Checklist
Always perform a pre-ride inspection on the below before every ride. Check tire pressure with the tire gauge in your SQ250DH-2 tool kit. Be sure they are at 15-20 psi Check rims to make sure they are not bent or damaged Check the level of charge on the batteries Check the drive chain to see if it needs to be lubed or tightened Check the brake to ensure it is working properly Look over the entire break for loose nuts and bolts or body parts Check the throttle to be sure it rotates freelFew readersOneKart-PX3S Clutch maintenance
To help ensure the maximum life out of the Centrifugal clutch. It is important to clean and lubricate the clutch after . To Clean and lubricate, follow the instructions below. Make sure the engine is not running and that the engine and 1 clutch has had time to cool. Remove clutch cover Wipe off the Centrifugal clutch with a clean rag. Lubricate Centrifugal clutch using the same type of motor oil that is used in the engine. Place aFew readersOneQuad-EX2S - SAFETY WARNINGS
This is suitable for OFF ROAD USE ONLY Never permit children under age 16 to operate this ATV. Adult’s supervision is required if children under age 16. It is your responsibility to review the manual and make sure that all riders understand all warnings, cautions, instructions and safety topics and assure that the riders are able to safely and responsibly use this product and protect your child from injury. A parent’s decision to allow his or her child to ride this product should be basedFew readersMy Quad only works in forward OR reverse
If the Quad only works in forward OR reverse then it could mean that the forward/reverse switch is disconnected or faulty. The easiest way to verify this is simply to move your switch or gearstick and check the wires. If there are screws around the switch remove these however if there is not it will mean the switch is a clip-in so you can use a thin flat head screwdriver to gently remove it from the outline of the switch. If everything is connected to fully verify that the switch is faulty youFew readersI need instructions on how to replace a steering motor
If you are experiencing issues with the car turning via the remote then you may find that the steering motor needs replaced If you are replacing a steering motor, here is a video on how you can do this - https://www.youtube.com/watch?v=AMgp6jGfPdk Model to Model may slightly vary on the dismantling process however if you need any assistance from one of our technician you can request this via our contact form https://riiroo.com/pages/contact-us Alternatively you can use our live chat featuFew readersOneKart-PX3S Pre-ride checklist
What to check Steering Smoothness No restriction of movement Brakes Correct fluid level Inspect hoses for leaks Inspect brake pads for wear Tires Proper tire pressure Proper tread depth Rubber has no cracks Fuel Tank Enough fuel for the ride Fuel cap secure Hoses have no sign of cracks or leaks Throttle Pedal Pedal snaps back to idle when released Operates freely Engine Ignition switch Switch shuts off the engine when activated.Few readersOneMonkey - EX1S Troubleshooting
Few readersOneQuad-PX3S - 4 STROKE Safety Information
IMPORTANT SAFETY INFORMATION Always use an approved helmet and protective gear Never permit children under the age of 16 to operate this vehicle Adult’s supervision is required at all times Always avoid operating on any paved surfaces, including sidewalks, driveways, parking lots and streets. Never consume alcohol or drugs before or while operating. Never attempt wheelies, jumps, or other stunts. Always inspect your quad each time you use it to make sure it is in safe operating conditiFew readersOneMX-PX2S - 4 STROKE Pre-Ride Checklist
Few readersMy Bike only works in forward OR reverse
If the car is going forwards but not backwards or vice versa then it can be 1 of 2 things causing this. It can be the forward/reverse switch/gear wire has come out or has stopped working or the motherboard. A few easy things to check - Try it with the remote. If it works with the remote you immediately know the switch needs replaced and we can dispatch this ASAP for you with a video on how to change. If your model does not come with a remote gently remove the forward/reverse switch/gearFew readersPRE RIDE - A QUICK SAFETY CHECKLIST
Before each use of the One Moto Range we advise that before the user starts to drive that the below is all checked - Loose Parts Check and secure all fasteners before every ride. Make sure steering stem clamp bolts are locked properly in place. There should not be any unusual rattles or sounds from loose parts or broken components. If you are not sure, ask an experienced mechanic to check. Brake Check the brake for proper function. When you squeeze the lever, the brakFew readersOneKart-PX3S- Air Filter Maintenance
Important points for the maintenance of the air filter for the PX3S Kart The air cleaner element needs to be cleaned or replaced periodically (see chart for cleaning/replacement intervals). The air filter element will need to be cleaned more often if Go Kart is ridden in muddy, wet, or dusty conditions. A clean air filter will help the Go Kart to run at peak performance allowing better gas mileage, more power and will protect the engine from the dFew readersI have fully charged my ride on but it still does not work?
If you have fully charged your battery and the ride-on still does not work please check under the seat as there is one connection cable that must be connected to the battery. If there is also a white see-through clip on the battery where the connection goes please remove this and connect the 1 loose cable there is to it and this should fix the issue. If you have any further issues please send us an image of the connections also so we can have a look at this and advise. Please send this to uFew readersOneKart-PX3S - Fuel and Oil
Fuel and oil information for the PX3S Kart Fuel Never use leaded gasoline in this product. Leaded fuel could affect the engine’s emissions and damage the engine. Go Kart requires clean unleaded regular gasoline with a minimum octane rating of 87 or higher. Gasoline/ Ethanol blends A blend of unleaded gasoline with Ethanol, also known as GASOHOL, at or below 10% (E10 ) can be used in your Go Kart. Ethanol greater than 10% can damage your engine and will void your warrantyFew readersMy bike turns on but does not move
If the car turns on but does not move there are a few potential things that could be causing this. Firstly, of course check everything is connected in terms of motors and main board as if there is a loose wire or something is disconnected there will be no power. If everything is connected there will be a component that needs replaced. First thing to check is if the item drives with the remote, if it does then this means you will need a replacement Pedal Switch. If the remote does not woFew readersONEQUAD-PX2S - IMPORTANT INFO
Below is a list of important points you should be aware of not to do with the model in your presence. Do not touch the brakes or engine when the ATV is in use as they can become very hot. This vehicle should use a mixture of the unleaded gasoline and the two cycle engine oil. The volume ratio is 25:1. Do not use any degraded fuel (which smells sour) or fuel of the wrong mixture ratio. It will cause a poor start, insufficient output or damage the engine. Do not use 4 cycle engineFew readersMy car keeps restarting
If the car keeps restarting and won't power on this means that the battery has depleted and you will require a replacement battery. Here is a video which would demonstrate what is happening on your car - I have attached the time frame of the video to start on if you just leave it set. If you have purchased a battery warranty with your order please use our contact form to confirm your ordFew readersOneKart-PX3S- Fuel hose and Brake fluid maintenance
Below is some information which you may find useful for the maintenance of the fuel hose and brake fluid : Inspect the fuel hose for any cracks or leaks and make sure all clamps are in place. Replace the fuel hose if any defects are found. BRAKE FLUID INSPECTION Check the brake fluid level for 2 rear brakes. If fluid level is below the lower mark, inspect the brake hoses for leaks or cracks. If there are no leaks, inspect the braFew readersOneKart-PX3S- Engine Oil Maintenance
The proper amount and grade of engine oil will have a great impact on the life of the engine. Checking the oil daily and changing the oil as listed in the maintenance schedule is the most important maintenance procedure there is for the engine. CHECKING THE ENGINE OIL Make sure the Go Kart is on level ground Check engine oil level by removing and looking at the oil plug/ dipstick. Oil should be close to the top of the serrated portion of the dipstick. If engine oil is low, add oFew readersMy Quad turns on but does not drive
If the Quad turns on but does not move there are a few potential things that could be causing this. Firstly, check everything is connected in terms of motors and control board as if there is a loose wire or something is disconnected there will be no power. If everything is connected there will be a component that needs replaced. This component could be your Pedal Switch, Battery or Motor. If your Quad bike has a music player unit you can read the voltage on there to see if the battery is deplFew readersMy Quad drives in wrong direction
If your Quad is going in the wrong direction it means that either the motor the gearstick/switch has been plugged in the wrong way around Now you can amend this by swapping either the wires around on the switch or the motor, in truth it will not really matter which one you change as if it is a case that the motor was plugged in wrong and you changed the gearstick/switch it would still end up going the correct way around as you changed the direction To change the wires around all you will needFew readersOneKart-PX3S- Spark Plug Maintenance
Some points that you may find useful for the maintenance of the spark plug on the PX3S One Kart - This Go Kart comes equipped with 1 an CHDY - E6TC spark plug. To inspect the spark plug, remove the plug cap , then remove the spark plug from the engine with the spark plug tool provided. Inspect the plug for carbon deposits and clean if necessary with a wire brush. If the plug shows excessive carbon, replace the plug. Use a thickness feeler to inspect the spark plug gap. The sparkFew readersHow do I change the key ignition barrel?
To replace a key ignition barrel the best way would usually be a flat head screwdriver to unclip the barrel from a product and then disconnect the wires going to it and re-connect the wires to the new one We have a video on how to replace an On/Off switch - https://www.youtube.com/watch?v=y1iNWQwZ3H4&t= It would be the exact same process bar on a Barrel instead of a switchFew readersONEATV-PX1S - SET UP AND ASSEMLY
Estimated Assembly and Set Up Time We recommend assembly by an adult with experience in motorbike or bicycle mechanics. Allow up to 30-40 minutes for assembly. Required tools Some tools may be supplied; however, we recommend the use of mechanic’s grade tools. Use the supplied tools only as a last resort. The list of tool required is as follows Open end wrench 10mm / 13mm/ 17mm / 22mm Allen wrench 5mm / 6mm/ 8mm Bicycle style tire pump with pressure gaugeFew readersMy car pedal is not working
If you are experiencing difficulty with your car pedal please follow the instructions below, if you need further assistance please contact us at https://riiroo.com/pages/contact-us or use our live chat feature. If you are finding the car to work with the remote but not pedal this would be a fault with the pedal switch. You can determine this if you were to remove the pedal and touch the 2 wires together (this is completely safe to do so) if this makes the car drive this will confirm the pedalFew readersHow to remove the battery casing?
Please use the link below for a step by step guide to changing/ removing our batteries. https://www.youtube.com/watch?v=kSKIOEz9BdUFew readersMy bike drives in wrong direction
If your bike is going in the wrong direction it means that either the motor the gearstick/switch has been plugged in the wrong way around Now you can amend this by swapping either the wires around on the switch or the motor, in truth it will not really matter which one you change as if it is a case that the motor was plugged in wrong and you changed the gearstick/switch it would still end up going the correct way around as you changed the direction To change the wires around all you will needFew readersMy car is not starting
If your car does not turn on then this will be down to 1 of 3 things. 1 - A connection is out of place. There are a few area's to check, firstly the battery connection. Secondly the connections to the main board and thirdly the connections to the on/off switch. If all of these are connected you can eliminate a connection issue as only these 3 parts would not allow it to power on at all. 2 - Depleted battery, we would recommend testing the batteries on a voltage meter if you are able to do thisFew readersMy battery will not recharge
If you are having issues with your battery recharging please check all of the steps below and if you are still experiencing difficulty please get in touch with us at https://riiroo.com/pages/contact-us Make sure that when you plug your charger into the mains that the LED light on the plug is glowing, if there is no light this will be an issue with your charger. If the LED light is displayed then check if the charger is warm while plugged into the mains, if the vehicle is charging correctlyFew readersCan I get spare tyres?
If you are looking to replace tyres/wheels on your vehicle or order spares we do have the option to do this. We currently have a variety of tyres for sale via our website. However, if you cannot find the correct tyres you are looking for please contact us at https://riiroo.com/pages/contact-us or use our live chat feature. Please send us which make and model you require the wheels for and we can help you find the correct ones. https://riiroo.com/pages/search-results-page?q=104-&page=1&rbpriFew readersIf I have an issue with an item do you have engineers that come out?
If you have any issues with your item please contact us at https://riiroo.com/pages/contact-us or use our live chat feature on our website. Our technicians cannot come out to your address to repair the item. However we can arrange a collection for the item to come back to us and they will repair it in our warehouse and send it back to you after.Few readersI am unable to find a part I require
We do have a range of parts on our website under the spare parts drop-down menu. If you are not able to find the part you require you can contact our customer service team at https://riiroo.com/pages/contact-us or use our live chat feature.Few readersMy battery is not holding charge
If your battery is not holding charge please complete these steps below, if you are still experiencing issues please contact us at https://riiroo.com/pages/contact-us or use our live char feature. If the battery is not fully charged before the first and each use this can drain the battery. Other causes can be letting the item fully die before re-charging this should be charged as it begins to run flat, or under/over charging. If you believe that this has not been done correctly we can helpFew readersMy item is cutting out
If you are experiencing issues with your vehicle cutting out then please check the connection to the battery and make sure that there is not a plastic cap blocking a connection from being made. If you are still experiencing difficulty please contact us at https://riiroo.com/pages/contact-us or use our live chat feature which is operated between the hours of 9am-5pm.Few readersMy item works using the pedal however it doesn’t work with the remote?
The below will help us resolve this for you. Battery strength, we have come across some brands of batteries that simply do not have enough power to sync the remote to the car. We would recommend Duracell as this is what we use. If this does not fix the problem then your issue could be with a faulty remote or motherboard (receiver end of the remote) If you require further help with any issues you may be experiencing please contact us https://riiroo.com/pages/contact-us or use our liveFew readersDoes any of the ride ons have brakes?
Most of our electric ride on's do not feature a brake pedal. Once you remove your foot from the accelerator pedal the vehicle will automatically stop.Few readers