Please check the connection to the battery and make sure that there is not a
plastic cap blocking a connection from being made.
If you are unsure, feel free to contact us.

If you are still having trouble, click the links below to be taken to the most common faults & how to go about troubleshooting them

How to Troubleshoot a Faulty Battery
How to Diagnose a Faulty MainBoard/Speed Controller
Safety!
Always check the product before use. Never use our products without doing a proper inspection of its condition. Wheels are great fun but also extremely dangerous if not maintained.
Check for loose nuts, bolts.
Check the tyres for any visible wobble.
Make sure the brakes work before setting off.
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