• What is the difference between 24v and 24v Parallel

  The distinction between 24v and 24v Parallel lies in the power and runtime characteristics. While the standard 24v configuration offers increased power and higher speed, the parallel setup provides an extended runtime. In a parallel wiring arrangement, the Ampere-Hour (AH) capacity accumulates from both batteries. For instance, if equipped with 2 x 12v7ah batteries, the total AH capacity would be 14aH. On the other hand, a singular 24v battery or two 12v batteries wired in series retainPopular

• Can I use the parent control if a child is unable to drive by themselves?

  The parental control feature grants you comprehensive authority over the vehicle, allowing for complete command without any input from the driver. Additionally, the capability to assume control remotely is available in situations where you perceive that the child is deviating from the designated path, enabling you to guide them back onto the correct course. It is imperative to note that on most models, in instances where the child possesses sufficient strength, they may potentially overrideSome readers

• Will personalised number plates be delivered with my order?

  The package includes personalised number plates for all ride toys purchased at RiiRoo. This complimentary feature is consistently provided with every delivery, regardless of the delivery date. It is essential to verify that your details have been accurately entered in the "customise" section on the product page. Failure to do so will result in the absence of a number plate in your delivered item.! youtube RiiRoo Help - Will Personalised Number Plates Be Delivered With The Car For Next DaSome readers

• How long do the ride on Cars/Motorbikes last on a single charge?

  The duration of operation is contingent upon various factors, including but not limited to weight, surface conditions, incline, and temperature. Generally, the lower battery capacity models offer a runtime of approximately 45 to 60 minutes, while our ride-on cars equipped with higher capacity batteries can exceed 60 minutes. It is crucial to note that these figures are approximations, subject to variation based on the specific terrain encountered . youtube RiiRoo Help - How Long Do The RiSome readers

• Owlie Mote is not pairing

  For guidance on remote control pairing procedures, we recommend consulting our instructional video accessible through the following link. To initiate the pairing process, ensure the vehicle is powered off. Simultaneously press the up and down buttons on the controller for a duration of 3-5 seconds. Once the controller starts to flash, power on the vehicle, and the pairing sequence will be successfully finalised. Should you encounter any challenges during the pairing process, we encourageSome readers

• What assembly is required on the Ride on Cars and Bikes?

  Our ride-on vehicles are typically categorised into six essential components: Motors Wheels Steering Wheel & Column Windscreen Battery Connection Seat Should you encounter any challenges during the assembly of one of our ride-on cars and require guidance, please do not hesitate to seek assistance. Please have a look at our YouTube channel here where you may find an assembly video for your model Failing that, do contact a member of the team onSome readers

• I have received my ride on with blemishes, why is this?

  All ride-on cars and motorbikes undergo a manufacturing process that involves fabricating their bodies without post-processing. Consequently, the presence of imperfections and blemishes on both the body and windscreen is inevitable. To optimize cost efficiency, the manufacturing process prioritizes speed. Introducing a polishing phase after the fabrication of the vehicle body would significantly escalate prices, rendering these ride-on toys inaccessible to a broader audience. In an efforSome readers

• What is the difference between 6v, 12v and 24v ?

  The "V" in our product specifications represents Voltage, indicating the power capacity of the battery. It's essential to understand that a higher Voltage corresponds to a greater operational speed. As a general guideline, a 6V battery typically achieves a speed of 3 km/h, a 12V battery attains 5 km/h, and a 24V battery enhances it to 7 km/h. Please note that these figures may be influenced by the type of motors integrated into the specific model, as motor specifications significantly impact oSome readers

• Are any of the cars suitable for 1-year-olds?

  All of our Electric Ride-Ons are designated for a minimum age of 2 years and above. It is at the discretion of parents to decide on purchasing these products for children below the recommended age. If such a decision is made, we strongly recommend utilizing our filtering system to identify products equipped with 3 or 5 point harnesses, offering enhanced protection compared to standard lap belts commonly included with most cars. Please refer to the image below for guidance on filtering based onFew readers

• Does 12V mean the battery will last longer?

  While it is a common belief that increased battery voltage generally contributes to enhanced speed in cars and motorbikes, it is essential to note that this correlation does not invariably result in a prolonged battery lifespan.Few readers

• I received my product without instructions, where can I find this?

  If you have received your order without instructions, there are two recommended methods for obtaining guidance: Complete the contact form here to provide your order details or model information. Our team will promptly assist you and send a PDF version of the instructions. Visit our YouTube channel here and search for the name of your model, such as "BMW I8 RiiRoo Assembly." You will find an assembly video that comprehensively guides you through the construction process, from start to finFew readers

• How do I change the Volume on my car/bike ?

  Adjusting your car/bike's audio volume is easy using the media display (MP3 unit). Simply locate the V- and V+ buttons and hold them to increase or decrease the volume. Keep in mind that the vehicle starts with the maximum volume. Refer to the image below for a visual guide to these buttons. Media DisplayFew readers

• How long does assembly take for Ride on Cars?

  The assembly duration for children's electric ride-on cars can vary from 15 to 30 minutes, contingent upon one's proficiency in assembly tasks. The process typically involves six components: Motors Wheels Steering Wheel & Column Windscreen Connecting the Battery Seat If you encounter challenges during the assembly of our ride-on cars and require guidance, we invite you to reach out to a member of our team through Live Chat or email. They will be pleased to provide assistance and suppoFew readers

• What charger do I need for my model ?

  The chargers exhibit cross-compatibility across all models, with the condition that the voltage aligns accordingly. To illustrate, a 6v model necessitates a 6v charger. However, an exception arises in the case of Parallel models. In instances where a 24v Parallel configuration is constructed from two 12v batteries, a 12v charger becomes requisite instead of a 24v variant. For your convenience, I have provided links below to our diverse range of chargers: 6v Charger: https://riiroo.com/cFew readers

• Can we upgrade our battery?

  We strongly advise against upgrading the batteries and exclusively endorse the use of the compatible battery initially supplied with your model. Should you wish to alter the voltage of your battery, it is imperative to replace all electrical components of the model to ensure compatibility with the new, higher voltage. I would like to bring to your attention that any modifications made to your model during the warranty period will render it void, and consequently, we will not be able to proFew readers

• Do number plates come attached to the ride on?

  No, this is something you need to attach once you have received your vehicle.Few readers

• What does my order look like when it arrives?

  Your ride-on car or motorbike is delivered in a boxed state, and assembly is a necessary step in the setup process. While most models typically require no more than 30 minutes for assembly, the actual duration may vary based on individual skills and familiarity with the process. The assembly of ride-on cars generally involves the following steps: -Installation of motors (some models come with pre-installed motors). -Attachment of wheels. -Mounting of the steering wheel. -Fixing the sFew readers

• Do you sell spare parts?

  Certainly, we maintain inventory of our most sought-after parts within our warehouse, addressing common customer requests. You may explore our spare parts section through the following link: Spare Parts Section In the event that the specific part you need is not currently available in our warehouse, we have the capability to reach out to our manufacturer directly. This allows us to inquire about the feasibility of obtaining the required part, along with providing information on lead time aFew readers

• Can I use my product in wet conditions?

  It is strongly advised against using the vehicle in heavy rain, as the infiltration of water into the electrical components could result in irreversible damage. Kindly be aware that any products subjected to water damage will have their warranty nullified.Few readers

• Why does the battery not last as long as advertised?

  When utilizing the vehicle on surfaces such as grass or wet tarmac, it is expected that the battery's duration may be compromised. Additionally, ascending inclines or surpassing the stipulated maximum user weight significantly influences the longevity of the battery. If the vehicle exhibits decreased performance, indicative of sluggishness, it is probable that the battery is undercharged. A complete recharge is likely to restore normal functionality. However, should there be concerns about tFew readers

• Does all the cars come with parental remote?

  The majority, 99%, of our vehicles are equipped with a parental remote control feature; however, there are select models that do not include this functionality. For those specific models without the parental remote control feature, it is possible to acquire this functionality as an optional add-on for an additional cost of £10. Please note that motorbikes, quads, and petrol-powered ride-on's are not supplied with remote controls. Certain vehicle models, such as the Zetros and some of our tFew readers

• Do you have any ride ons that are suitable for adults?

  We present a curated selection of products tailored for adult users, designed to provide optimal performance and enjoyment. Please find the details and links to each product below: RiiRoo Super Sport XL OneQuad PX5S 150CC Quad OneUTV-PX5S 163CC 4 Stroke UTV Buggy OneScooter EX1S 36V 500W Electric Scooter OneScooter EX2S 48V 500W Electric Scooter Off Road Adult Electric Foldable Scooter 2000W -60V 12AH OneScooter EX5S 48V1600W Electric Scooter OneScooter EX6S 48V 2000W EFew readers

• Can I store my product outside?

  We strongly discourage outdoor storage of the vehicle, as exposure to condensation may have adverse effects on the electrical components, potentially reducing its lifespan. To ensure optimal longevity, it is advisable to store the vehicle indoors.Few readers

• What is the difference between 2 wheel and 4 wheel drive ?

  The distinction between 2 Wheel Drive (2WD) and 4 Wheel Drive (4WD) lies in the distribution of driving motors across the wheels. Typically, our models are equipped with a standard 2WD configuration, featuring two motors powering the rear wheels. Opting for a 4WD model introduces an additional two motors dedicated to the front wheels, resulting in a total of four motors providing enhanced power. This configuration translates to increased speed and improved performance on uneven terrains orFew readers

• What do the P and S button on parental controller do?

  The 'P' button on the parental controller facilitates the activation of the parking function for the model. The 'S' button is designated for speed control, enabling you to adjust the speed of the model.Few readers

• How do I know how much battery I have left ?

  For those seeking to ascertain the remaining charge of their battery, a straightforward method is readily available. Upon activating the vehicle, a dashboard display will provide a real-time indication of the remaining voltage on the battery. Additionally, an auditory warning will be triggered when the battery approaches a low level. Should further assistance be required regarding battery-related inquiries, please do not hesitate to reach out to us via the following link: https://riiroo.coFew readers

• Do you have an electric car that goes over 5 miles an hour?

  Certainly. The XL Supersport boasts a speed range spanning from 5 km/h to 15 km/h (equivalent to 3 mph to 15 mph). Click here to see product Super Sport XLFew readers

• What is the run time on a 12v and 24v ride on?

  The run time for a 12v model is between 45 to 60minutes. The run time for 24v models is between 60 to 90 minutes. This of course is all dependent on how the model is being driven (speed high or low) , surface ( flat or inclined) You many find that if you are driving the model in a hilly area at full speed you will not get the same run time as you would on a flat surface.Few readers

• What’s the difference between Style and Licensed products?

  The distinction between Style and Licensed products lies in the inclusion of official logos or badges. Licensed products indicate that we have the necessary licensing agreement to use the company branding of renowned entities such as Mercedes, BMW, AUDI, and the like. If a model is categorised as Style, it signifies that it is designed to resemble the authentic model but lacks the licensing agreement for that specific model. Regrettably, we are unable to provide licensed stickers for non-licFew readers

• I am having trouble assembling an item

  If you encounter challenges during the assembly process of our products, we recommend referring to our YouTube channel. There, you will find comprehensive assembly videos for the majority of our items (https://www.youtube.com/channel/UCqN6K2rOe2BA4UHBl45XwOw) If you are unable to find the product you have in our videos please get in touch with our customer support team and they will be able to assist.Few readers

• Can I upgrade battery from 12v to 24v?

  It is possible to enhance your vehicle's power capacity by upgrading from a 12v to a 24v battery. It is crucial, however, to ensure the replacement of any other components designed for a 12v model, such as control board modules. For additional support or inquiries related to this upgrade, please feel free to reach out to us via email or live chat.Few readers

• Do we sell replacement chargers?

  Yes, we do offer and sell replacement chargers for our models. Please see the links below for the 6v , 12v and 24v chargers - 6V Charger 12v Charger 24V Charger If you are unsure as to which charger your model reqFew readers

• Is the upgrade for all 4 wheels ?

  Certainly, the wheel upgrade applies to all four wheels of the vehicle.Few readers

• Safety for Petrol & Electric Go Kart

  Safety - Notice to parents The recommended age for operating this Go Kart is 13 and over. Even though a child may meet the minimum recommended age, children differ in skills, physical abilities, and judgement. Some children may not be able to operate the Go Kart safely. Parents should permit continued use only if they determine that the child has the ability to operate the Go Kart in a safe manner. THIS Go Kart IS NOT A TOY AND COULD BE HAZARDOUS TO OPERATE. A Go Kart handles differently fFew readers

• Can I leave my car outside as long as the rain cover is on it?

  We strongly advise storing the car or bike in a sheltered location to shield it from weather conditions, particularly during periods of intense rainfall. In the event of heavy rain, the rain cover may not provide complete protection to the electrical components, resulting in potential water damage to the product. It is crucial to emphasize that water damage can have adverse effects on the operational capabilities of the ride-on car or bike, potentially causing permanent harm to the electricaFew readers

• My personalised plate is missing ?

  Should you find that the number plate is absent from your received order, we kindly urge you to reach out to our esteemed Customer Service Team. They are dedicated to promptly re-sending it to you via our expedited 1st class Royal Mail service. For your convenience, our team is available through live chat or by completing a contact form here - (https://riiroo.com/pages/contact-us) To facilitate a swift resolution, please provide your order number and delivery postcode when contacting them.Few readers

• Do you sell replacement parental controllers?

  Yes, here is a list of all of our remotes - https://riiroo.com/pages/search-results-page?q=remote+control&page=1&rbprice=20%2C20 Please make sure you purchase the same model as came with the car as this will be the only one compatible. If we are out of stock of that remote please hit email when available and you will be notified for when these come in. If you do not see the controller your model was supplied with or unsure as to which controller you require Please do contact a member of thFew readers

• How do I find out whether the car/bike is suitable for my child?

  We endeavour to furnish comprehensive information to assist customers in determining the appropriateness of our models for their end users. Recognizing the inherent variability in individual child development and growth rates, we acknowledge that relying solely on a maximum user age may pose challenges in accurate judgment. To facilitate informed decisions, we meticulously specify not only the maximum user age but also the corresponding height and weight for each model. This multifacetedFew readers

• Does it come assembled?

  All of our models will be delivered to you in a boxed and unassembled state, necessitating assembly upon receipt. We do offer an assembly service before dispatch. Should you wish to add this to your basket please click hereFew readers

• Why are my back wheels plastic on the MaxDriftz Go Kart ?

  If you have upgraded the tyres on the MaxDriftz only the Front tyres will be upgraded to the Soft EVA. This is due to the Rear wheels do need to be plastic to allow the model to drift.Few readers

• I need a replacement remote, which one should I buy?

  To ensure compatibility, we strongly recommend selecting the same model as the one originally provided with your car. In the event that the desired remote is temporarily out of stock, kindly utilize the "Email When Available" option. This will enable you to receive timely notifications once the item is back in stock. For further assistance in identifying the appropriate remote for your specific model, please refer to the product listing. In the description section, you will find a section laFew readers

• Do you sell spare keys?

  Yes, we do sell spare keys for most models. Please do contact a member of customer services and they will be able to advise the price and availability.Few readers

• My wheels have arrived but are not upgraded?

  If the upgraded tires you have acquired for your model do not meet your expectations, we encourage you to reach out to a member of our customer service team. Kindly initiate this communication through either our live chat or email channels, and be sure to attach an image depicting the received wheels. Our team will promptly review the provided information and offer guidance on whether the correct tires corresponding to your purchase have been received. It is noteworthy that Plastic StandarFew readers

• What is the biggest ride on car you have?

  One of our largest model suitable for 8+ ride on car we have is our XL SuperSport or our Lamborghini Aventador. https://riiroo.com/products/riiroo-super-sport-xl-24v-2-seater-24v-battery-electric-ride-on-car https://riiroo.com/products/luxurious-24v-two-seater-kids-lambo-the-ultimate-ride-on-fun?pos=2&psq=aventador&ss=e&v=1.0Few readers

• Do you price match?

  I regret to inform you that we are unable to price-match our competitors. This is due to the existence of multiple versions of the same model in the market, each with distinct specifications and originating from various manufacturers.Few readers

• Which surface would be best for using my ride on?

  The best surface for your ride-on would be flat pavement/concrete. Some of our ride-ons are made for any terrain and off-roading which will verify in the description but as the norm this will be the best performance for yourself. If you are looking to take this more off-road we would recommend purchasing the EVA wheel upgrade as EVA wheels work better on grass. If you are still uncertain on which model to go for you can filter on the website for ones with EVA tyres or for Off-road Jeeps/QuaFew readers

• Drift Go Kart - Wheel Upgrade ?

  The EVA wheel upgrade for our 'RiiRoo MaxDriftz™ Electric Go Kart' will only upgrade the 2 front wheels to EVA. The reason for this is the back wheels need to remain plastic to allow the drift functionality properly. As EVA has better grip it can prevent the item from drifting hence these will be supplied with the standard wheelsFew readers

• How fast does the RiiRoo Super Sport XL go?

  The maximum speed for this is: 5 - 15 KM/hFew readers

• parental controller range / distance it will stay connected ?

  We recommend maintaining a proximity of 2-4 meters from the car while utilizing the parental controller to ensure a consistent connection with the vehicle.Few readers

• What safety standard do our products meet?

  All of our products consistently meet and surpass the established safety standards set by both British and European regulatory authorities for toys."Few readers

• Are any of your ride ons suitable for children with disabilities?

  The majority of our product range is well-suited for children with disabilities. To enhance the safety and usability for such cases, we recommend utilising the website's filtering options to specifically identify models equipped with a parental remote control and a 3- or 5-point harness. If you have any further questions please fill in a contact form here and we will be able to assist for youFew readers

• What is the top speed of a particular item?

  The maximum speed of a product can be located within the 'General Features' section. How to find Lowest to Top SpeedFew readers

• If I purchase the bow will this be attached to the product?

  Upon purchase, it's important to be aware that the bow does not come pre-attached to the car, as the vehicle is delivered in a flat-packed state. Assembly of the car, including the attachment of the bow, will be necessary. To assist you in this process, we have prepared a comprehensive tutorial video. This resource is designed to provide clear guidance on attaching the bow, ensuring a seamless and successful assembly of your new product. If you have any further questions or concerns, pleasFew readers

• Do the number plates print in capitals?

  Yes, all number plates do print in capitals.Few readers

• Does it come with leather seat?

  The majority of our ride-ons feature an optional upgraded leather-style seat. To determine if a specific product includes this upgrade option, please select the 'Personalise' button, where you will be presented with available upgrade choices.Few readers

• Can the ride-on's be used on public roads ?

  No, ride-ons are exclusively intended for use on private property, in compliance with the prevailing laws in the UK.Few readers

• Can I buy a gift card?

  We are pleased to inform you that we do provide Gift Cards for your convenience. You may explore our Gift Card options through the following link: Gift Card Link You have a range from £50 - £500.Few readers

• I need to order a battery which one is the right one to purchase?

  Kindly assess your existing battery by examining the information inscribed on its side, specifically the white labeling indicating the required voltage for a compatible replacement. Prior to acquiring and installing a new battery, it is imperative to verify this voltage specification. To identify a suitable battery for your model, navigate to the product listing, and within the description section, locate the Looking for Spare Parts option. Selecting this will reveal a comprehensive list oFew readers

• Recommended Safety gear for ONE MOTO Range

  With the One Moto range models we stock we advise and recommend the following attire to be worn - Always wear proper protective equipment such as an approved safety helmet, elbow pads and knee pads. A helmet may be legally required by local law or regulation in your area. A long-sleeved shirt, long pants and gloves are recommended. Always wear athletic shoes, never drive barefooted or in sandals, and keep shoelaces tied and out of the way of the wheels, motor and drive system.Few readers

• Why does it show 2 seats if its a 1 seater model ?

  Certain single-seater models may be equipped with two headrests for cosmetic enhancement, aiming to emulate the authentic appearance of a real car.Few readers

• Can I get a trailer for the Tractors without trailers?

  Regrettably, we do not offer compatible trailers for standalone tractor purchases that do not include trailers.Few readers

• OneKart PX3S | 98cc | 4-Stroke | PRE-RIDE - CHECKLIST

  PRE-RIDE INSPECTION It is important to check the following before every use: Steering Smoothness No restriction of movement Brakes Correct fluid level Inspect hoses for leaks Inspect brake pads for wear Correct fluid level Inspect hoses for leaks Inspect brake pads for wear Tires Proper tire pressure Proper tread depth Rubber has no cracks Fuel Tank Enough fuel for the ride Fuel cap secure Hoses have no sign of cracks or leakFew readers

• Where can I find the product information ? E,g Age Range, Features, Dimensions

  If you are looking at the models on our website and have any queries relating to age range, speed, features, dimensions etc this is already on the product listing of the model itself so you can locate the answer without the need to get in touch and wait for a reply. When opening the website the description will be open by default. On the right side of the description there is an arrow facing up wards, if you click this it will close the description and show you the tabs below it. You can alsFew readers

• Do the push along cars come with a parental handle?

  The only push along vehicle that has this feature is our VW Beetle Classic 3 in 1 Push Along. https://riiroo.com/products/kids-vw-beetle-classic-3-in-1-push-along-ride-on-with-parental-handle?pos=11&sid=ad15a3854&ss=rFew readers

• Do you sell body parts?

  We do not typically carry stock for body parts of the car, as issues with the body of your ride-on are generally uncommon, aside from instances of physical damage. However, we do maintain inventory for specific parts such as steering wheels and wheels for some highly requested models. In the event that you are seeking to order a part not currently in stock, we can typically arrange to order it directly from the manufacturer on your behalf. Please be advised that this process may result in exteFew readers

• What tools do I need to build the cars and motorbikes?

  To facilitate the assembly of the majority of our ride-on vehicles, it is advisable to have the following tools on hand: -Flathead screwdriver -Phillips head screwdriver -Wrench Rest assured, all necessary screws and fittings will be provided for your convenience.Few readers

• What ride ons come with Bluetooth?

  Certain models within our range are equipped with Bluetooth functionality. To ascertain whether the specific product you are interested in includes Bluetooth capabilities, we recommend reviewing the Media Console Features section of the respective vehicle.Few readers

• Are your petrol models compatible with the new E10 petrol?

  Certainly, compatibility is assured when utilizing E5 or E10 unleaded fuel. It is imperative to emphasize that the use of alternative fuel types or mixtures may prove incompatible, potentially resulting in damage to the engine or other components of the product. Therefore, adhering strictly to the manufacturer's instructions regarding the specified fuel types is crucial. This ensures not only optimal performance but also mitigates the risk of any potential damage to the product.Few readers

• What is the maximum user weight of my item?

  The maximum user weight specification is contingent upon the specific model you are interested in. For detailed information, kindly visit our website at https://riiroo.com/ and navigate to the relevant vehicle of interest. Comprehensive details can be found in the "General Features" section.Few readers

• Do the ride-on's come assembled ?

  The ride-on vehicles are not delivered fully assembled. However, we do provide an assembly service for £79, which includes both the labor cost for building these items and pallet delivery. If you would like to include the assembly service, you can easily add it to your basket during the checkout process. Should you have any further questions or need assistance with anything else, feel free to let us know. (https://riiroo.com/products/premium-email-support?pos=1&sid=8ed2fbb51&ss=r) In cFew readers

• What upgrades do you offer?

  We provide enhancements for the seat, wheels, and parental remote control as part of our upgrade options.Few readers

• What ride on vehicle can be ridden on grass?

  All of our models can be driven on short, well maintained grass.Few readers