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Products & Features
Anything related to products and their varied features.
Are any of the cars suitable for 1-year-olds?
All our Electric Ride on's have a minimum age of 2 years+ and it is up to the discretion of parents to purchase these for ages below that recommendation. If you do make the decision to purchase for ages below our recommended guidelines, then, please use our filters to find products which have 3 or 5 point harnesses included in the car. These will make sure they are better protected in the vehicle vs the standard lap belts which most cars come included with. The image below will show you how
How long do the ride on Cars/Motorbikes last on a single charge?
This is heavily dependant on factors such as weight, surface, incline, temperature etc; however, you can expect anywhere from 45mins-60mins on the lower battery capacity models and 60+ on our ride on cars with the higher capacity batteries. Keep in mind that these are estimates and they could go up and down depending on terrain.
How long does assembly take for Ride on Cars?
Depending on how handy you are, the assembly process for kids electric ride on cars can take anywhere from 15 – 30mins. This is usually broken down into 6 parts Motors Wheels Steering Wheel & Column Windscreen Connecting the Battery Seat
Can I use the parent control if a child is unable to drive by themselves?
Yes, parental control gives you the ability to fully control the vehicle without any input from the driver. You can also take over controls via remote if you feel the child is veering away from the path so you can steer them back in the right direction.
Does 12V mean the battery will last longer?
No, the battery voltage generally makes the cars/motorbikes faster, however, this does not always translate to a longer lasting battery.
What does my order look like when it arrives?/Are ride on toys fully assembled?
Your ride-on car/motorbike is delivered boxed, and yes, assembly is required. Most models will not take longer than 30mins to assemble; however, it can be done a lot quicker depending on your skills. Ride on cars are required to be assembled by doing the following: Motors (some models have these pre-installed) Wheels Steering wheel Seat Windscreen (some models have this pre-installed) Mirrors (some have these pre-installed)
Will personalised number plates be delivered with the car for next day delivery?
The number plates are included in the box.
Why does the battery not last as long as advertised?
If you are using the vehicle on a surface such as grass or wet tarmac (we don’t recommend this) then it is only normal that the battery does not last as long. Going uphill or exceeding the maximum user weight also has a big impact on battery longevity. In the cases where the car/bike feels more sluggish than usual, then the battery is most likely undercharged. A full charge should bring things back to normal, however, if you feel the battery is beyond saving, we do stock a full range of batteri
Can I play my own music?
Yes. Most of our ride-on’s come with an aux port to plug in an mp3 player or USB port so that you can play your own music through the built-in speakers. If you are having trouble playing MP3's through the USB port, please follow our formatting guidelines here
My car/motorbike has blemishes/scratches is it used?
All ride-on cars/motorbikes have fabricated bodies without post-process; therefore, you will always see imperfections and blemishes on the body & windscreen. To help keep the costs down, the manufacturing process favours speed. If the body of the vehicle were to go through a polishing process after fabrication, the prices would make these ride-on toys unattainable by most :(. In the interest of hiding some of these blemishes and imperfections, some car models have a layer of paint added to the
What is the top speed of a particular item?
Most of our items will not exceed 6km/h, but this can vary. if we do not have the answer in the description we can always check with the manufacturer to be sure.
Can I store the Car/Motorbike outside?
We do not recommend this. Condensation could cause issues with the electrical components therefore for longevity we recommend that you try and store the vehicle indoors.
Can I use the Car/Motorbike in wet conditions?
No. This is not recommended as water going into the electrical components will cause permanent damage to the vehicle.
Do number plates come attached to the car/motorbike?
No, this is something you need to stick on.
What is the difference between 24v and 24v Parallel
The difference between 24v and 24v Parallel is the power + run time. Whilst 24v standard is more powerful and will have a faster speed the advantages of the Parallel is it will have a longer run time. When batteries are wired in Parallel the aH will carry over from both batteries. For example if you have 2 x 12v7ah batteries you would have 14aH in total. Where as singular 24v batteries or 2 x 12v batteries wired in series carries over the volts instead so it would be a true 24v. 24V Paralle
What charger do I need for my model ?
The chargers are cross-compatible across all models you just need to make sure the voltage is the same. For example if you have a 6v model you will require a 6v charger The only time this is different is with Parallel models. If you have a 24v Parallel made up of 2 x 12v batteries you will need a 12v charger as opposed to a 24v one I have left a link below for our different chargers 6v - https://riiroo.com/products/riiroo-universal-6v-battery-charger-for-kids-ride-on-car-motorbikes-quad-at
Does it come assembled?
The model will arrive to you boxed and unassembled, so will require assembling once delivered. We do offer an assembly service before dispatch and this is £99, this cost covers the labour and pallet delivery.
Owlie Mote is not pairing
For the pairing of the remote control - Please do ensure the car is switched off, press the up and down buttons together on the controller for 3-5 seconds, once the controller starts to flash please do switch on the car, the controller will then be paired with the car. If you are still unable to pair, please do contact a member of customer services and they will be able to assist.
Is the EVA upgrade for all 4 wheels ?
Yes the upgrade is for all 4 wheels of the model you only have to purchase 1 of the upgrades. The only model that does not fall under this category is the Drift Go Kart we do as the upgrade will only be for the front 2 wheels as the back 2 remain plastic for the drifting ability
How do I change the Volume on my car/bike ?
You can adjust the volume of your car/bike on the media display(mp3 unit) On the buttons there will be a V- and V+ you just need to hold in these buttons to start increasing or decreasing the volume. The car/bike will automatically start out on the max volume Refer to the image below to see the buttons Media Display
Do the number plates print in capitals?
Yes, all number plates do print in capitals. So if you do find your email confirmation has some lower case and some upper case lettering , this will have no affect once the plates are printed :)
Does it come with leather seat?
You can upgrade on certain models for the model to be supplied with the leather seat. The upgrade option will be shown on the product page.
Do the ride-on's come assembled ?
No, the ride-on's do not come assembled. We do offer an assembly service on the website for £99 which includes the labour cost of building these along with a Pallet delivery. https://riiroo.com/products/premium-email-support?_pos=1&_sid=8ed2fbb51&_ss=r If not we do have assembly videos for most of our models on YouTube that you can follow step-by-step if you would like to do this yourself :)
What do the P and S button on parental controller do?
The P button on the parental controller will enable you to Park the model. The S button is for speed and this will allow you to alter the speed of the model.
Can the ride-on's be used on public roads ?
No, with current UK laws ride-on's are designed for private land usage only.
What’s the difference between Style and Licensed products?
The difference between Style and Licensed product just means that Style won't come with official logos or badges. Licensed products mean we have the licensing agreement to use their company branding such as Mercedes, BMW, AUDI etc. If a model is a Style it means it is based off the look of the real model but we don't have the licensing agreement for that model. Unfortunately we are not able to supply licensed stickers for non-licensed models. 2 examples of a Licensed and Style BMW I8 below
Can you get a different name for the front + back on the number plates ?
The number plates are printed as a set of 2 with the same name (1 White + 1 Yellow) however if you contact the customer service team they will be more than happy to send out a 2nd set if you were looking to get 2 different names on there. If you are looking to purchase number plates individually these can be found on our website. I will include links to both plates below https://riiroo.com/products/limited-edition-number-plate https://riiroo.com/products/personalised-self-adhesive-14-x-4-cm-n
Drift Go Kart - Wheel Upgrade ?
The EVA wheel upgrade for our 'RiiRoo MaxDriftz™ Electric Go Kart' will only upgrade the 2 front wheels to EVA. The reason for this is the back wheels need to remain plastic to allow the drift functionality properly. As EVA has better grip it can prevent the item from drifting hence these will be supplied with the standard wheels