The most common symptom of a faulty Steering Wheel Media Controls is:

Steering controls do not work

Depending on the symptoms above, here are a few ways you can troubleshoot faulty Steering Wheel Media Controls

Firstly remove the steering wheel gently and make sure none of the wires are snapped from the dashboard side or steering wheel. If the steering wheel wires are snapped/damaged we can replace the steering wheel, if the cables are snapped/damaged on the dashboard, you will need to contact us to arrange the repair. Please keep in mind the vehicle needs to be disassembled and packaged securely for delivery to us.
If the buttons are not working, make sure there is no damage to the buttons and that they click correctly. For battery operated steering wheels, replace the batteries for Duracell ones. If it is a wire operated one you will also need to check the speaker wire behind the music display to ensure this is connected.
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