Articles on: Deliveries & Returns

Would the couriers leave my parcel with a neighbour?

For orders designated for delivery through DPD, you have the option to request delivery to a neighbour using the DPD app.

For orders processed via APC, the neighbour delivery option is currently unavailable. If you wish to explore the possibility of delivering to a neighbour, kindly contact us through our live chat, and we will provide guidance on its feasibility.

In the case of Royal Mail deliveries, unfortunately, the neighbour delivery option is not supported. While you can leave a note on your door expressing this preference, please be aware that adherence to such requests is not guaranteed.

Updated on: 15/11/2023

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