Whether an item can be left safe will depend on the courier that we use.

We use 3 different couriers

Royal Mail - We are unable to leave safe as it's not signed delivery and will be posted (for small items)

DPD - You can request on the DPD app for it to be left safe or with a neighbour. You will receive your tracking details at 5pm the day the order is dispatched so will be able to request this prior to delivery.

Action Express - You are unable to leave Pallet deliveries safe unless requested with us. Depending on the circumstances we may be able to authorise the courier to do this so contact the customer service team via live chat or drop them an email at hello@riiroo.com to see if you are able to do this.
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