Can my item be left safe ?
When organizing the delivery of an item, the feasibility of leaving the item in a secure location is contingent upon the courier selected for the delivery.
Our services are facilitated through three distinct couriers:
Royal Mail:
Safe delivery is not an option as it entails non-signed delivery, and items, particularly small ones, will be posted.
DPD:
On the DPD app, you have the option to request the item to be left in a secure location or with a neighbour. Tracking details are provided at 5 pm on the day of dispatch, allowing you to make this request prior to delivery. It is essential to acknowledge that leaving items in a secure place carries inherent risks, including potential theft or damage. Please be aware that we cannot assume responsibility for items left in a safe place.
Xtra Express:
For pallet deliveries facilitated by Action Express, leaving items in a secure location is not feasible due to the value of the items. These deliveries necessitate a signature upon receipt to ensure their secure handling.
We appreciate your understanding of these considerations as we prioritize the secure and reliable delivery of your items.
Our services are facilitated through three distinct couriers:
Royal Mail:
Safe delivery is not an option as it entails non-signed delivery, and items, particularly small ones, will be posted.
DPD:
On the DPD app, you have the option to request the item to be left in a secure location or with a neighbour. Tracking details are provided at 5 pm on the day of dispatch, allowing you to make this request prior to delivery. It is essential to acknowledge that leaving items in a secure place carries inherent risks, including potential theft or damage. Please be aware that we cannot assume responsibility for items left in a safe place.
Xtra Express:
For pallet deliveries facilitated by Action Express, leaving items in a secure location is not feasible due to the value of the items. These deliveries necessitate a signature upon receipt to ensure their secure handling.
We appreciate your understanding of these considerations as we prioritize the secure and reliable delivery of your items.
Updated on: 15/11/2023
Thank you!