My parental controller stopped working, what do I do?

The most common symptoms of a faulty Parental Remote Control are:

Car does not pair to parental remote
There are no lights on remote control, even after changing the batteries
The light/s will not go stable and continuously flash even after following the correct pairing procedure
Car works with Pedal but not Parental Remote

Depending on the symptoms above, here are a few ways you can troubleshoot a faulty Parental Remote Control

Try and pair the remote to the car.
Try new Duracell batteries.
Test the vehicle with the pedal, if it works with pedal, the most likely fault is with the Parental Remote Control

We also recommend following the procedure of troubleshooting the MainBoard/Speed Controller to eliminate this as the faulty part. You can find the steps for this here

Updated on: 11/08/2021