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How to Troubleshoot Common Electric Ride-On Faults and Issues
Below, we'll cover the most common faults and how you can go about troubleshooting each part. Following this guide will make it easier for you and our customer service team to pinpoint the exact part which is causing the issues which means we can get you up and running a lot quicker! :) Please click the links below to be taken to the exact part troubleshooting guide: How to Diagnose a Faulty Pedal Switch (/en/article/how-to-troubleshoot-common-electric-ride-on-faults-and-issues-137dpx
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How to connect/pair the remote and the car?
Most ride-on cars have the same way of pairing to the remotes as outlined below, however, if you are having trouble pairing to your particular model, please feel free to contact our customer support team! Make sure the vehicle is switched off. Press and hold the "pair" button until you see a fast blinking light on the remote. let go of the "pair" button once you see the blinking lights. Switch the car on If the light on the remote stays steady and stops blinking, you have su
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How can I contact you?
We currently have 3 means of contact Live chat - This can be found at the bottom right side of the page when on the website Contact Form - https://riiroo.com/pages/contact-us We would usually recommend using Live Chat if you need a quick reply, a contact form if you have an existing order or email us for any unique queries.
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