Please contact us and we will provide you with the return information. You are liable for the return costs, once we receive the item back, we will inspect it and issue a refund accordingly.
Delivery normally takes no longer than 24 hours if you order by 1pm and you are located in the united kingdom
No, orders shipped to Northern Ireland are on a 2-day service. As much as we would love to get orders delivered the next day, it’s too cost prohibitive to do so.
If you require next day delivery, our team can get a delivery price from the courier company on your behalf.
Firstly, this is heartbreaking for us as we work hard to avoid situations of this nature and secondly, we do recognise that things do happen and we will do our utmost to get you up and running as quickly…..
Generally, you have 30 days to arrange for the return of a product, however, contact our customer support team to see what they can do for you.
Yes, we do! Below are the countries we ship to in Europe. If you have any questions, feel free to contact our support team.
If it was your mistake, you do, if it was ours, we will! :). Fair?