> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.riiroo.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# There is no power to my item

Please check the connection to the battery and make sure that there is not a
plastic cap blocking a connection from being made.
If you are unsure, feel free to contact us.

### If you are still having trouble, click the links below to be taken to the most common faults & how to go about troubleshooting them

|| [How to Troubleshoot a Faulty Battery](https://help.riiroo.com/en/article/how-to-diagnose-a-faulty-battery-1yom5hg/)
|| [How to Diagnose a Faulty MainBoard/Speed Controller](https://help.riiroo.com/en/article/how-to-diagnose-a-faulty-mainboardspeed-controller-1fmdeyr/)
||| **Safety!
*  Always check the product before use. Never use our products without doing a proper inspection of its condition. Wheels are great fun but also extremely dangerous if not maintained.
*  Check for loose nuts, bolts. 
*  Check the tyres for any visible wobble. 
*  Make sure the brakes work before setting off.


${youtube}[RiiRoo Help - There Is No Power To My Item - What Do I Do?](i5PD2m38gh4)