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# Owlie Mote is not pairing



For guidance on remote control pairing procedures, we recommend consulting our instructional video accessible through the following link.

To initiate the pairing process, ensure the vehicle is powered off. Simultaneously press the up and down buttons on the controller for a duration of 3-5 seconds. Once the controller starts to flash, power on the vehicle, and the pairing sequence will be successfully finalised.

Should you encounter any challenges during the pairing process, we encourage you to reach out to our customer service team for additional assistance. 