> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.riiroo.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# OneMonkey - EX1S Troubleshooting




![](https://storage.crisp.chat/users/helpdesk/website/bb0d67f97709300/troubleshopng_kb7b6q.png)


![](https://storage.crisp.chat/users/helpdesk/website/bb0d67f97709300/troubleshootpng_fc4u20.png)