> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.riiroo.com/sitemap.xml
> Use this file to discover available pages before exploring further.
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# My car keeps restarting

If the car keeps restarting and won't power on this means that the battery has depleted and you will require a replacement battery.

Here is a video which would demonstrate what is happening on your car - 
${youtube}[How To Diagnose A RiiRoo Ride On Car Battery Fault - Ride On Car Battery Problems](s3j0wPk7IBA)
I have attached the time frame of the video to start on if you just leave it set.

If you have purchased a battery warranty with your order please use our contact form to confirm your order details and request a replacement battery + we will get this sent out for you.

If you do not have a battery warranty you can purchase the batteries via our website. If you go to the product you have purchased and then the spare parts tab you will see the batteries your model is compatible with, if you are having any difficulties with this please do feel free to also use the contact form and we will assist you in locating the correct battery

[Contact Form](https://riiroo.com/pages/contact-us)

Alternatively you can contact us via live chat between the hours of 9am-3pm.