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# My battery warranty has not included with my order

If you have opted for the battery warranty as part of your purchase, rest assured that the absence of a physical warranty document in your delivery should not cause concern.

Our streamlined, paperless system meticulously captures all warranty particulars associated with your order. In the event that you find it necessary to utilize your battery warranty, we encourage you to promptly reach out to our dedicated customer service team through either live chat or email. They stand ready to facilitate a seamless battery replacement process for you.