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# I have fully charged my ride on but it still does not work?

If you have fully charged your battery and the ride-on still does not work please check under the seat as there is one connection cable that must be connected to the battery. 

If there is also a white see-through clip on the battery where the connection goes please remove this and connect the 1 loose cable there is to it and this should fix the issue. 

If you have any further issues please send us an image of the connections also so we can have a look at this and advise.

Please send this to us at https://riiroo.com/pages/contact-us or contact us via our live chat feature.

Once this has been done please charge for 8-10 hours to give it a full charge as if it was charged before the cable was connected it would not have charged the car/ motorbike