> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.riiroo.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I have filled out a Contact Us form, when should I expect a response?

Our Customer Service team strives to promptly address and resolve all inquiries. 

However, due to the high volume of queries at this time, response times may be slightly extended.

 Kindly note that resubmitting your inquiry using the same ticket number will result in your query being placed at the back of the queue, causing further delays in our response to you