> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.riiroo.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I forgot my password and it is saying there is no account?

If it indicates that you do not have an account, please reach out to our customer service team with the email associated with your account. 

Upon receiving your request, we will promptly send a recovery link to your email address, allowing you to reset your password.