> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.riiroo.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I am missing parts from my order, what should I do?

If, upon receiving your order, you discover any missing components, we kindly request that you reach out to us through our live chat or via email at hello@riiroo.com. To expedite the process, please furnish us with your order number, delivery postcode, as well as details regarding the missing part. We assure you that within 24 hours, our team will diligently address your request and promptly provide the necessary components. Your satisfaction is our top priority.