Articles on: Orders & Payments

How do I cancel an order?

If you need to cancel an order our first recommendation would be to contact us via Live Chat on the website.

The reason being this will have to fastest response time and will help us in reaching the cancellation in time. If you order before 1pm your order get's dispatched the same day so it's not always possible to reach the cancellation in-time.



You can also email us at hello@riiroo.com, however, we cannot guarantee that our team will reach your cancellation message in time before the order is dispatched, for that reason, we always recommend you contact our team via live chat first.

Updated on: 18/10/2021

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