Articles on: Orders & Payments

How do I cancel an order?

We suggest that you reach out to us through Live Chat on our website if you need to cancel an order.

This is because Live Chat offers the quickest response time, which will assist us in promptly processing your cancellation request. If you placed your order before 1 pm, it may not always be possible for us to cancel it in time since we dispatch orders on the same day.

In addition to Live Chat, you may also fill in a contact form here to request a cancellation. However, please note that we cannot guarantee that our team will receive your cancellation message in time before the order is dispatched. Therefore, we always advise contacting our team via Live Chat as a first option for the fastest response time.

Updated on: 02/03/2023

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