> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.riiroo.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can I place an order over the phone ?

We would like to inform you that, as part of our current operational procedures, we are unable to process orders over the phone. Our commitment to maintaining a streamlined and efficient order processing system necessitates that all transactions be conducted through our online platform.